Monday, April 22, 2024
Blue Cross Blue Shield of North Dakota and NextBlue of North Dakota launch Mobile Outreach Services through a partnership with Arkos Health
Mobile Outreach Services will improve access to care for Medicaid Expansion and Medicare Advantage members throughout North Dakota
FARGO, N.D. Blue Cross Blue Shield of North Dakota (BCBSND) and NextBlue of North Dakota (NextBlue), in partnership with Arkos Health, are launching Mobile Outreach Services throughout the state of North Dakota. These vans will serve Medicaid Expansion (ME) and NextBlue Medicare Advantage (NextBlue) members to enhance care coordination and support for members who may need assistance with their health care needs.
“We're very excited to offer an additional option to reach our members through the launch of Mobile Outreach Services, in partnership with our care support team,” said Chelsey Matter, BCBSND Executive Director of Government Programs. “By visiting communities across the state, members will have a convenient and confidential place to seek support for their health care needs.”
Transportation, education and economic stability are just a few of the barriers people face when trying to acquire and understand health care. By offering services at the Mobile Outreach Services in a local setting, members can access the support and resources they might not otherwise receive. It is a unique way to meet members in their community and fill in care gaps for underserved populations.
Mobile Outreach Services provide additional support:
- Promoting health and wellness through screenings and education.
- Helping members understand what services Arkos Health can provide.
- Assessing the member’s needs and facilitating care coordination.
- Linking members to community resources and helpful services.
The Mobile Outreach Services are an extension of the care support services Arkos provides to BCBSND and NextBlue ME and MA members. The vans will provide a safe and private place for members to get connected with resources available to them.
Through these new resources, one member was able to catch a heart issue during a health assessment and was referred to a new primary care provider (PCP) since their previous PCP retired. Thanks to their new PCP, the member was immediately scheduled for a life-saving surgery that fixed a potentially fatal artery blockage.
“Now the member rests a little easier knowing they are taking steps toward a healthier life,” said Matter. “They know that thanks to these extra steps of care coordination, they have more time to share with friends and family.”
BCBSND services the Medicaid Expansion health insurance program for the state of North Dakota, which provides greater coverage to low-income adults. Mobile Outreach Services will be serving members by visiting both city and rural area throughout the state. Members can find a schedule of specific locations and times by calling 701-237-1228.
About Blue Cross Blue Shield of North Dakota
BCBSND was founded in 1940 with the mission to provide members with affordable access to health care across the state. As a member-owned, not-for-profit independent licensee of the Blue Cross and Blue Shield Association (BCBSA), BCBSND is committed to transforming care and health across the state to improve outcomes, lower cost trends and make it easier to shop, buy and use health care coverage. Members have access to unmatched local service and to a comprehensive network of health care providers across the state, the nation and more than 190 countries.
About NextBlue of North Dakota
Headquartered in Fargo, NextBlue of North Dakota Insurance Company (www.NextBlueND.com) is the only North Dakota-based Medicare Advantage health insurance company. The company began operating in 2019 and is an affiliate of Blue Cross Blue Shield of North Dakota (BCBSND). BCBSND was founded in 1940 with the mission to provide members with affordable access to health care across the state.
About Arkos Health
Arkos Health is a strategic partner empowering payers to transform their provider networks, bringing value-based care to their members, and making the transition to value-based care easier. Guided by their mission to be the trusted platform for payers, physicians, and patients in the evolution to value-based care, they address the operational gaps and bottlenecks between payers and providers, integrating best-in-class clinical, risk management and technology capabilities.
Media Tool Kit:
Mobile Outreach Services nurse talking with a patient during an in-home visit.
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